Parachute Health DME Software & Login Access – The Digital DME Platform

Parachute Health’s platform is an industry-leading DME ePrescribing system that modernizes how healthcare providers order durable medical equipment. Through secure login access at dme.parachutehealth.com, clinicians can place digital DME orders in minutes. The network now spans over 3,000 DME supplier locations and 70,000+ clinical facilities nationwide, connecting more than 250,000 signing clinicians. By building all required documentation and enabling real-time communication, Parachute Health lets providers get patients the equipment they need faster while reducing paperwork and delays. This introduction explains the platform’s features, login, support, and why it’s transforming DME ordering for providers and suppliers.

How Parachute Health DME Software Works

Parachute Health replaces manual fax orders with a digital workflow. Providers sign in to the Parachute portal (or via EHR single sign-on like Epic) and build an electronic order like online shopping, answering insurance prompts for each item. When the order is complete, it’s sent to the prescribing clinician (nurse or doctor) for a digital signature via the platform. Once signed, the order is instantly transmitted to a participating DME supplier. Both provider and supplier can then track status updates in real time.

• Select Product: Choose equipment and supplies (e.g. oxygen, walkers, hospital beds) from the catalog.
• Complete Insurance Details: Answer clinical and payer questions to meet coverage requirements.
• Request eSignature: Send the order to the clinician for electronic signature via email or text.
• Submit Order: With the signature, Parachute delivers the order digitally to the supplier network.
• Track Status: Both parties view order progress and communicate instantly on the platform.

This digital process means orders can be created in under 5 minutes on average (some in as little as 1 minute), with no papers to fax. For example, Parachute’s own data show a median time to order of just 5 minutes. By contrast, hospitals without ePrescribing often spend hours or days gathering paperwork. Parachute turns that into seconds parachute Health DME Software

Key Features and Benefits

Parachute Health offers a range of features designed for efficiency and compliance:

• EHR Integration & Login: Parachute integrates with virtually any EHR for single sign-on and workflow integration. Large systems can enable SSO (single sign-on) so clinicians log in through their familiar EMR. St. Luke’s University Health Network, for example, implemented Parachute with SSO and cut order-signing time from days to minutes. The portal itself is HIPAA-compliant, HITRUST-certified, and uses secure authentication. Over 1,000 hospitals and health systems trust Parachute’s security and digital ordering.
• Digital DME ePrescribing: The platform guides providers through complete DME orders, automatically generating all required documentation. Orders are transmitted electronically (not by fax), so nothing is lost or illegible. In practice, this means clinicians no longer wait by a fax machine. One user raved “Parachute’s been a life saver… SO easy” on a digital forum. Electronic signatures are legally binding and tamper-proof, avoiding the common fax signature issues.
• Comprehensive Supplier Network: The Parachute network spans thousands of suppliers covering 26,000+ DME product SKUs. For example, SPC Home Medical Equipment – a Parachute partner – offers CPAP machines, oxygen tanks, ventilators, custom wheelchairs, hospital beds, braces, wound therapy devices and more. In short, almost any durable medical equipment and supplies (from mobility aids to incontinence supplies) can be ordered on Parachute.
• Real-Time Communication: Instead of voicemails, phone tag or faxing, Parachute provides instant digital collaboration. Providers see live order status (“awaiting signature,” “processing,” “shipped” etc.) and can message suppliers directly. Suppliers can send eSigning requests or updates back to the provider. This level of transparency speeds up discharges and follow-up. In practice, workflow delays plummet: Parachute reports 83% order acceptance by UCLA Health (with 30-minute median acceptance time) after adoption.
• Eliminate Fax Orders: A key selling point is ending faxes. As Parachute’s sales materials say, DME teams “can say goodbye to fax orders”. In the Parachute portal, incoming fax referrals are instead received as digital forms and handled in-app. This removes fax machines entirely. Becker’s Hospital Review notes that Parachute integration “eliminate[s] paperwork getting lost in the shuffle of faxes” and allows facilities to discharge patients faster.
• Analytics & Reporting: The platform provides dashboards and reports. DME suppliers get utilization reports and scorecards to track performance. Providers gain insights on order history and compliance. Overall, Parachute customers report improvements like 3x CSR productivity for supplier customer service teams and collections increasing by 10% or more.
• Support & Onboarding: Parachute offers robust support. New provider accounts can be set up via an online form and include training webinars. Live digital chat is available 24/7 with Parachute experts (and even with suppliers) for quick help. In one case study, an Encompass Health leader said “Parachute Health support has been phenomenal.”. The company also publishes how-to videos and holds weekly onboarding demos to ensure users can start ordering in minutes.

Parachute Health Login and Access

All users access Parachute Health through the secure portal at dme.parachutehealth.com. From here, providers log in with their Parachute account credentials. Larger organizations typically integrate this login into their existing identity system (SSO). For example, signing in with Epic redirects the clinician into Parachute without a separate password. Parachute maintains strict security standards – it is HITRUST 2-year certified and meets all HIPAA/HITECH requirements. Amazon Web Services (AWS) hosting and SOC 2 audits add further assurance. In practice, this means healthcare IT teams can trust that Parachute’s “login access” is enterprise-grade secure.

Providers new to Parachute can use the free Basic Ordering account to test the system. With Basic accounts (free sign-up), a team can be added and the first order placed in under 5 minutes. For larger or specialized organizations, Parachute offers a paid Enterprise package with EMR integration, a dedicated account manager, and expanded supplier networks. Once logged in, users see a clean web dashboard: order history, notifications, and an order wizard. The system supports adding multiple clinicians and locations as needed.

Parachute Health Support and Training

Parachute Health provides multiple support channels. New users fill out an onboarding form or schedule a live demo. The company holds regular webinars to train care coordinators on using the platform. A live chat widget (chat button) in the portal connects you instantly to a Parachute team member or even your supplier’s support team. Many customers praise this support: as noted, Encompass Health found Parachute’s customer service “phenomenal”. In addition, Parachute’s help center offers FAQs, video tutorials and documentation for providers. The combination of tech and human support means most clinicians adapt quickly to digital ordering.

Parachute Health for DME Suppliers

Parachute Health also serves DME supplier organizations. Joining the Parachute Supplier Network lets your business receive digital orders from any connected provider. Key supplier benefits include:

• Higher Revenue & Productivity: Parachute reports that DME suppliers often see 3× more productivity from service reps. By automating order entry and communications, suppliers capture more orders without adding staff. Many report higher market share and happier referral sources.
• Faster Collections: Because orders are cleaner and approved faster, suppliers increase their claim collection. Parachute cites an average 10% bump in collection rate and 50% reduction in AR days for users.
• Reduced Denials and Rework: With all necessary documentation captured in one digital order, technical denials drop dramatically. Suppliers see fewer missing signatures or pages (no more illegible faxed signatures).
• Expanded Access: Being on Parachute instantly plugs a supplier into a network of thousands of referral sources. Providers can add your business as a preferred vendor, and you gain visibility through built-in product routing by geography or payer.
• Compliance Tools: The system provides consistent audit trails. Every order has attached signatures and eligibility checks, reducing audit risk. Suppliers also get reporting dashboards to monitor SLAs and order lifecycles.

Parachute encourages suppliers to sign up and list all product lines, from mobility aids to wound care products. The “Supplier Info Centers” on Parachute’s site guide suppliers through the quick sign-up process and digital conversion tools. Overall, Parachute helps suppliers reduce endless phone tag and manual data entry – the marketing line says suppliers can “bolster compliance teams” and stop fax wars.

Parachute Health Mobile App

Figure: Parachute Health’s Sales Rep mobile app login screen on a smartphone, used to manage DME referrals and orders. Parachute Health offers a dedicated mobile app for DME sales representatives. This app (available on iOS and Android) is designed for supplier reps to turn pending faxes into digital orders. Sales reps receive new or incomplete referrals in the app, then tap to “PushBack™” any orders needing more info via email or text. The app notifies reps of high-priority or held orders, letting them follow up with case managers on the spot. In short, the Parachute app brings the power of the digital platform to the field: reps can view all their referral orders, close held orders with a few taps, and ensure patients get equipment quickly. By collaborating with providers through the app, reps help their customers switch from fax to digital ordering smoothly.

Parachute Health Equipment and Inventory

Parachute’s platform covers virtually all DME categories. Suppliers on Parachute list a wide array of products: CPAP and oxygen equipment, ventilators, hospital beds, mobility aids (walkers, wheelchairs), wound therapy devices, ostomy supplies, diabetic and urological supplies, braces and supports, incontinence products – essentially any durable medical equipment and supplies. SPC Home Medical Equipment, a Parachute supplier, highlights their entire catalog on the platform (from CPAP machines and ventilators to specialty custom wheelchairs and braces). Because of this breadth, one can “order medical equipment, supplies, and services” through Parachute, similar to shopping online. Providers simply search or browse by product category within the Parachute order form.

Behind the scenes, Parachute’s database contains 26,000+ product SKUs. It also flags insurance coverage rules (formulary and utilization controls) so providers know upfront if a product requires prior authorization. The system even allows routing orders to preferred vendors based on payer or region. In practice, this means a single online order connects the patient, provider, and supplier without gaps. Any supplier who carries DME can register their products, and providers can add multiple suppliers to send orders to if needed (all handled in the portal).

Provider and User Feedback (Reviews)

Providers and case managers often find Parachute much easier than the old fax system. On Parachute’s own website, user quotes say things like “Parachute’s been a life saver… SO easy” (a home health social worker) and “I have had overwhelming success with Parachute”. One doctor commented that Parachute “increased efficiency of ordering by 1000%”. These testimonials reflect broad satisfaction. In independent reviews, Parachute Health also rates well as a workplace. For example, sales reps on RepVue give the company an overall rating of 4.0/5, with a 4.6/5 for product-market fit. Employee feedback on sites like Glassdoor and Indeed (not directly quoted here) likewise note the company culture and mission.

Careers – Parachute Health Jobs and Culture

Parachute Health is growing rapidly, and it frequently posts job openings. The company (founded 2014) currently has 201–500 employees and is fully remote-friendly. As of mid-2024 there were 13 open remote positions listed on their careers page, spanning roles in engineering, customer success, sales and more. Parachute seeks talent in healthcare IT, software development, and customer support. Employees report a collaborative startup environment with emphasis on innovation. Parachute’s leaders promote salary transparency, and new hires receive extensive onboarding on both product and healthcare regulations (SOC 2, HIPAA, etc. training). Overall, Parachute’s workplace has earned positive ratings: the sales team notes a strong product-market fit (4.6/5) and good leadership (4.2/5).

If you’re interested in working for a digital health pioneer, check Parachute Health’s careers page or job sites like Greenhouse. Current openings include roles for developers, customer implementation managers, and DME specialists. Remote roles are common – in fact Parachute explicitly supports remote work.

FAQs

Q: What is Parachute Health DME Software & Login Access?
A: It’s a cloud-based electronic prescribing (ePrescribing) platform for durable medical equipment (DME) and supplies. Parachute Health lets providers log in securely and create digital DME orders that auto-build all required insurance and clinical documentation. Orders are routed instantly to suppliers, eliminating paper faxes and speeding patient access to equipment.

Q: How do I log in and get started?
A: New users sign up at dme.parachutehealth.com to create an account. After verifying your identity, you can add clinicians and start ordering immediately (with free basic accounts available). Larger organizations usually set up single sign-on (SSO) so staff log in via the hospital’s EMR. Parachute is HIPAA/HITRUST-compliant, so you can safely log in from any secure device.

Q: What DME equipment can I order with Parachute Health?
A: Virtually any durable medical equipment or supply. Typical categories include oxygen and respiratory equipment (CPAPs, tanks, ventilators), mobility aids (wheelchairs, walkers, hospital beds), home health supplies (ostomy, diabetic, incontinence supplies), therapy devices (braces, wound therapy pumps), and more. If a supplier offers it, it’s on Parachute. The platform also flags payer formulary rules (utilization limits) to help pick covered items.

Q: Can I use a mobile app for Parachute Health?
A: Yes – Parachute provides a Sales Rep mobile app for suppliers’ field reps. This app receives fax referrals digitally, lets reps push incomplete orders back to referrers via text/email, and alerts reps to new orders on the go. For clinicians and hospitals, the platform itself is mobile-friendly via web browser, but the dedicated app is primarily for converting and managing referrals.

Q: Does Parachute Health replace fax-based ordering?
A: Exactly. Parachute is designed to end fax and paper workflows. Instead of faxing orders back and forth, everything is done through the platform. Providers submit orders digitally; suppliers and prescribers sign and update orders online. According to Parachute, customers can “say goodbye to fax orders”. This eliminates lost documents and illegible signatures – one case study notes that moving from fax to Parachute drastically reduced lost paperwork and discharge delays.

Q: What kind of support does Parachute Health offer?
A: Parachute offers comprehensive support. New account owners get onboarding assistance through forms and scheduling demos. Ongoing support is available via live chat 24/7. Parachute also provides a knowledge base, tutorial videos, and best-practice guidance for ordering. Many users praise the company’s support (for example, one hospital exec said “Parachute Health support has been phenomenal”). In summary, help is a click away – whether you need technical troubleshooting or workflow advice.

Q: Are there job opportunities at Parachute Health?
A: Yes. Parachute Health posts open positions on its website and major job sites. It currently has dozens of roles listed (e.g. over 13 remote positions). As a fast-growing healthcare technology firm, they frequently hire in engineering, product, sales, and customer success. The company is remote-friendly and values innovation in digital health. For up-to-date openings, see Parachute’s careers page or LinkedIn.

Conclusion

In summary, Parachute Health DME Software & Login Access is a secure, cloud-based platform that revolutionizes durable medical equipment ordering. By enabling ePrescribing for DME, it lets providers create complete orders digitally, with instant insurance checks and eSignatures. The result: orders are processed in minutes, not days, and patients receive needed equipment much faster. Providers no longer wrestle with endless paperwork and faxes – everything happens through the online system with real-time tracking and communication. Suppliers benefit too, with higher revenue, better compliance, and analytic insights.

Parachute Health’s platform is HITRUST-certified and HIPAA-compliant, trusted by thousands of clinicians and hundreds of hospitals nationwide. It truly streamlines the DME process end-to-end. If you’re a healthcare provider or supplier still dealing with faxes and delays, Parachute Health DME Software & Login Access offers a modern solution. To get started, visit the Parachute Health website, sign up for a demo, or contact their support team for a walkthrough.

Ready to modernize your DME workflow? Share this article with colleagues who handle equipment orders and let us know about your experience with Parachute Health in the comments below!

Sources: Authoritative industry and company references were used to ensure accuracy and completeness in this SEO-optimized guide.