CenterWell Home Health Services & Careers

CenterWell Home Health Services & Careers offers compassionate, professional care in the comfort of your own home, while also providing rewarding healthcare job opportunities. As part of Humana’s network of senior care, CenterWell Home Health operates over 350 locations in 38 states. Whether you’re a patient seeking skilled nursing and therapy at home or a clinician looking for a career, CenterWell Home Health provides information, resources, and support tailored to your needs.

What Is CenterWell Home Health Services & Careers?

CenterWell Home Health (a division of Kindred at Home) is a Medicare-certified home health agency that brings medical care directly into patients’ homes. Formerly part of Kindred at Home, the brand was fully rebranded by Humana in 2022, uniting Humana’s home health, primary care and pharmacy services under the CenterWell name. The goal is whole-person, patient-centered care: “At CenterWell, we create care experiences that put patients at the center,” combining personalized home health with pharmacy and primary care to close gaps in care. In practice, this means skilled nurses and therapists visit patients’ homes to manage chronic conditions or recovery after illness or surgery, helping people regain independence.

CenterWell Home Health is one of the largest home health providers in the U.S. In 2020 (latest data), home health agencies numbered ~11,400 nationwide, serving about 3.0 million patients. Within this sector, CenterWell stands out for its size and performance. As Humana’s CEO Andy Agwunobi noted, integrating home health into CenterWell’s “home solutions” has been a strategic move to improve patient outcomes nationwide. The formal launch of CenterWell Home Health completed in late 2022, and today CenterWell Home Health serves patients across 38 states.

CenterWell’s official website emphasizes their patient-focused approach: “Home healthcare centered on you. It’s about time.”. Patients and families can find detailed information on conditions treated and services offered. For example, the site explains:

“Whether you’re managing a chronic condition or recovering from illness, injury, surgery or hospitalization, our expert teams of nurses and therapists will work together with you, your family and your healthcare providers to create a personalized care plan.”

This patient-centered philosophy is backed by results. Many CenterWell branches earned 4.5–5 star ratings from CMS for quality of care, and 5-star ratings in patient satisfaction. Patients have also given CenterWell high marks: on average, Google reviews rate CenterWell Home Health 4.8 out of 5 stars. These high satisfaction scores reflect CenterWell’s commitment to personalized, high-quality care at home CenterWell Home Health Services & Careers

Services Provided by CenterWell Home Health

CenterWell Home Health offers a full range of skilled nursing and therapy services in patients’ homes. Services are tailored to the patient’s needs and condition, and may be covered by Medicare or other insurers. Key services include:

• Skilled Nursing Care: Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) visit patients to administer medications, monitor vital signs, manage wounds, coordinate care, and educate patients and families.
• Physical Therapy (PT): In-home PT to improve balance, strength, and mobility. Therapists help patients recover from surgery or injury and prevent falls CenterWell Home Health Services & Careers
• Occupational Therapy (OT): OT services focus on daily living skills. Therapists teach patients how to dress, groom, cook, and navigate the home safely after illness or injury CenterWell Home Health Services
• Speech-Language Therapy (SLP): For patients with swallowing or communication issues (for example, after a stroke). Speech therapists provide exercises and strategies to improve speech, cognition, and safe swallowing.
• Medical Social Services: Social workers help patients and families with emotional support, care planning, and community resources CenterWell Home Health Services & Careers
• Home Health Aides: Aides assist with personal care (bathing, dressing, etc.), especially when prescribed along with skilled nursing.
• Specialty Programs: CenterWell offers specialized care programs such as a fall-prevention program (Safe Strides®) for balance issues and a heart failure management program (Keeping Hearts at Home™). They also have a diabetes management program (Daily Difference with Diabetes™) to help patients control blood sugar and lifestyle.
• Wound Care: Nurses trained in wound management visit patients to treat pressure ulcers, surgical wounds, diabetic foot ulcers, and other chronic wounds CenterWell Home Health Services.

In summary, CenterWell’s team “includes nurses, physical therapists, occupational therapists, speech-language pathologists, social workers and home health aides”. By providing these services in the home setting, CenterWell helps patients “regain their confidence and independence,” allowing them to continue recovery surrounded by familiar support CenterWell Home Health Services & Careers

Coverage and Billing: How Home Health is Paid

A critical question for patients is how to pay for home health care. The good news is that home health is often covered by insurance. Original Medicare covers 100% of home health costs for eligible beneficiaries. In practice, this means if you qualify for Medicare home health (see conditions below), you typically pay nothing out of pocket. Medicaid, Medicare Advantage plans, VA benefits and many private insurances also pay for home health services. (Each plan varies, so CenterWell will confirm your benefits CenterWell Home Health Services & Careers

Patients can get assistance understanding coverage. For example, CenterWell Home Health has nurses available 24/7 to answer questions about insurance and costs. The website’s billing article notes, “Most home health agencies will help you check your insurance benefits. At CenterWell Home Health, we have nurses available 24/7 to help answer any of your questions.”. This means you can call at any time to clarify what your plan covers. In fact, CenterWell’s site links directly to a secure online billing portal (via PersonApe) where patients can pay bills. The homepage header includes a “Pay my bill” link for easy access CenterWell Home Health Services & Careers

Medicare Home Health Coverage Criteria: Medicare only pays when certain conditions are met. To summarize the key criteria (all must be true):

• Your care is provided by a Medicare-certified home health agency (CenterWell is certified).
• You have a doctor’s order for home health care.
• You need skilled care (e.g. nursing or therapy) on an intermittent basis (short periods over 60+ days).
• You are homebound, meaning it is hard to leave home (except for medical appointments or short outings).

Once qualified, Medicare pays for “reasonable and necessary” services, including part-time skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide (when paired with skilled nursing). These cover the main services CenterWell provides, so eligible patients can receive them at no cost under Original Medicare.

In practice, CenterWell will help you verify benefits with your insurance. The site advises: “Check with your home health agency. They can tell you what’s covered by your plan. Or call the number on the back of your insurance card.”. In short, billing for CenterWell Home Health is usually straightforward: many patients have no co-pay (especially with Original Medicare). For others, CenterWell’s business office assists with claims and payments, and you can always pay online via the portal linked on their site CenterWell Home Health Services.

Find CenterWell Home Health Near You

One of the first questions is whether CenterWell Home Health serves your area. CenterWell has a large footprint: “we serve people in more than 350 locations across 38 states”. The official site provides a “Find care near you” search tool to locate the nearest CenterWell branch. You simply enter your ZIP code and it shows local locations or connects you to a nurse to confirm service. (The site’s interactive quiz even tells you if CenterWell serves your area CenterWell Home Health Services.

If you prefer, you can call 24/7 to find a location. CenterWell’s website prominently lists their toll-free nurse hotline. For example, one page displays: “Call 1-833-453-1107 to speak to a nurse”, and another uses “Call 1-866-313-9273 to speak to a nurse”. These lines are open day and night. In summary, if you google “CenterWell Home Health near me,” the answer is: go to their website’s “Find Care” page or call their nurse line. Both are free resources. An official approach: “Use the search tool below to find CenterWell Home Health near you”.

Note: CenterWell Home Health is not limited to Humana members. As Humana’s press release explains, CenterWell services are “open to members of a variety of health plans, not just those offered by Humana”. So even if you have another insurance, CenterWell can likely help if your doctor orders home health. In short, finding a CenterWell Home Health near you is as simple as checking their website or calling their number CenterWell Home Health Services.

Careers at CenterWell Home Health

Besides patient care, CenterWell Home Health is a major employer in the home health sector. Their careers page invites new hires: “It’s about time you have a career you love”. They emphasize that working in home health can bring “greater meaning to your career by caring for patients in their home”. Indeed, CenterWell combines national stability with local impact – “one of the nation’s largest home health providers” – while giving employees a chance to make a real difference every day.

CenterWell Home Health offers jobs for a variety of healthcare roles and support positions. Key job categories include:

• Nursing Roles: Registered Nurses (RNs), Licensed Practical Nurses (LPNs) and other nursing staff for home health care. Many RNs work as case managers coordinating patient care.
• Therapists: Physical Therapists (PTs), Occupational Therapists (OTs), Speech-Language Pathologists (SLPs) who provide in-home therapy services.
• Social Workers: Licensed Social Workers (MSWs) who help patients and families navigate care plans and provide counseling.
• Home Health Aides: Aides who assist patients with daily living activities under the care plan.
• Clinical Managers and Leadership: For experienced clinicians, roles such as RN Clinical Manager or Therapy Manager.
• Corporate and Support: Roles in sales, marketing, patient services, human resources, finance, and IT. (CenterWell’s site mentions “clinician, sales associate, or leadership role”, so they hire beyond clinicians.)

CenterWell highlights their strong career support and benefits. As the site states: “We offer competitive compensation, paid time off, holiday pay, and benefits that start on your first day of work”. New employees even have access to a 100% company-paid RN-to-BSN education pathway to further their nursing degree. Many staff testimonials back this up. For example, an RN review on Indeed raves CenterWell Home Health Services: “The benefits are amazing and CenterWell is a company that really takes care of their employees.”. Another RN says: “Good pay, great team… I recently started… with home health we have one-on-one time without the stress of a facility.”. These echo the official messaging about supportive culture CenterWell Home Health Services.

Employees also praise the flexibility and work-life balance of home health roles. One LPN in Kentucky said: “I’m off weekends and nights… with home health we have one on one time without the stress of a facility.”. Of course, as with any large company, experiences vary by location, but many highlight the supportive benefits and mission. A CenterWell response to reviews emphasizes their 24/7 support line (833-453-1108) for employees as well CenterWell Home Health Services.

Searching for a Job

CenterWell makes it easy to find and apply for jobs. Their CenterWell Careers website has a “Find jobs near you” feature. This searchable job portal (powered by Workday/Humana) lets you browse openings by location and position. For example, from the CenterWell Careers page:

“Want to join our team? Find jobs near you”.

By clicking “Find jobs near you,” applicants can view current openings for nurses, therapists, aides and more in their area. They also allow returning applicants to log in (via Humana’s Workday portal) to track applications. In practice, if you search for “centerwell home health jobs,” you’ll find this official careers site as the top result, along with aggregate job postings (e.g. on Indeed or LinkedIn) CenterWell Home Health Services.

Once on the careers site, CenterWell emphasizes their values: “A sense of mutual respect and mindfulness permeates our culture – in fact, it’s the key to our success.”. They highlight benefits for full- and part-time staff, including health plans and wellness programs.

Quick job search tips:

• Visit CenterWell’s careers page or indeed.com/humana.
• Filter by keyword (e.g. “home health nurse” or “CenterWell Home Health”).
• Common openings include Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist (PT), Occupational Therapist (OT), Speech Therapist, Social Worker (MSW), and Home Health Aide.
• They also hire Clinical Managers (e.g. “RN Clinical Manager”) and corporate staff.
• For U.S. candidates, many jobs are listed at Humana’s Workday portal (humana.wd5.myworkdayjobs.com).

In summary, CenterWell Home Health not only provides care services, but also invests in its workforce. According to their site, “every member of our team is dedicated to helping people live healthier, happier lives. Start your career with us today!”. If you’re a nurse or therapist, working with CenterWell means joining a skilled team and accessing growth opportunities (including tuition reimbursement and leadership tracks) CenterWell Home Health Services.

CenterWell Home Health Reviews & Quality

Patients and families often ask: “What do real users say about CenterWell Home Health?” Public reviews are generally positive. On Google, CenterWell Home Health averages 4.8 out of 5 stars based on patient testimonials. These reviews praise the kindness and expertise of clinicians (e.g. “Both OT and PT have been exceptional at helping me regain independence”). CenterWell’s own site highlights these patient quotes under “Our patients say it best” CenterWell Home Health Services.

Third-party metrics also affirm quality. The Centers for Medicare & Medicaid Services (CMS) rates home health agencies on outcomes. CenterWell proudly reports that many of its branches earned 4.5–5-star quality ratings and 5-star patient satisfaction in the latest CMS rankings. In fact, a June 2025 press release by CenterWell lists dozens of locations scoring 5-stars for quality of care CenterWell Home Health Services. Achieving these ratings means patients received excellent rehabilitation and satisfaction scores CenterWell Home Health Services.

For job-seekers, workplace reviews are mixed (as with any large employer). On Indeed, CenterWell (under Humana) has a range of employee reviews. Some highlight “great benefits,” while others point to management challenges. However, several mention the positive mission and compensation. Example review quotes: “Great benefits, no room for growth – benefits are amazing and CenterWell really takes care of their employees”. Overall, CenterWell seems to offer strong support (benefits and pay) but varies by branch in management style. The company maintains a 24/7 hotline for any issues, reflecting their consumer-oriented approach.

Frequently Asked Questions (FAQs)

Q: What is CenterWell Home Health and how is it related to Humana?
A: CenterWell Home Health is the rebranded home health division of Kindred at Home, now under Humana’s CenterWell brand. It operates over 350 centers in 38 states. It’s part of Humana’s integrated care network (with primary care and pharmacy), but CenterWell services are open to patients of any insurance, not just Humana. It is a Medicare-certified home health agency, meeting federal standards for in-home medical care.

Q: What services does CenterWell Home Health provide?
A: They offer a full suite of home health care: skilled nursing (RNs/LPNs), physical therapy, occupational therapy, speech therapy, medical social services, and home health aides CenterWell Home Health Services. They also have specialized programs (e.g. fall prevention, cardiac rehabilitation, diabetes management) tailored to conditions like heart failure, stroke recovery, COPD, diabetes, balance issues, wound care, and more. In short, if a doctor orders home health, CenterWell has the clinicians to provide it at home CenterWell Home Health Services.

Q: Is CenterWell Home Health covered by Medicare or insurance?
A: Yes. Original Medicare covers home health at 100% if you qualify. Most patients who meet Medicare’s criteria (need for skilled care, doctor’s order, homebound status) will pay nothing out of pocket. Medicaid, Medicare Advantage plans, VA benefits, and many private insurers also pay for home health. CenterWell’s staff will verify your insurance benefits. You can also call the number on your insurance card to check coverage. CenterWell’s website notes that insurance generally covers skilled nursing, therapy (PT/OT/SLP), social work, and home health aides CenterWell Home Health Services.

Q: How do I find out if CenterWell Home Health is available near me?
A: Use the CenterWell Home Health “Find Care Near You” tool on their website. Enter your ZIP code to see if there is a CenterWell location in your area. Alternatively, call their toll-free nurse line (833-453-1107) anytime. According to the company, they now serve “more than 350 locations in 38 states”. Even if a direct location isn’t listed, the nurse line can advise on next steps or alternate services CenterWell Home Health Services.

Q: How can I pay my CenterWell Home Health bill or manage my account?
A: CenterWell provides an online billing portal powered by PersonApe. On the website header you’ll see a “Pay my bill” link that takes you to a secure login. Patients can use this to pay invoices and view balances. If you have questions about billing, you can also call CenterWell’s 24/7 nurse line for assistance.

Q: What job opportunities are there at CenterWell Home Health?
A: CenterWell hires in many areas of healthcare. Common jobs include Home Health Nurse (RN or LPN case manager), Therapists (PT, OT, SLP), Social Worker, and Home Health Aide. They also have positions for Clinical Managers, Nurse Supervisors, Sales/Referral Coordinators, and corporate roles (HR, finance, IT, etc.). To apply, visit the CenterWell Careers site and use “Find jobs near you”. Employees note that CenterWell offers “competitive compensation, paid time off, holiday pay, and benefits that start on your first day” CenterWell Home Health Services.

Q: What is it like working at CenterWell Home Health?
A: Many staff mention strong benefits and a mission-driven environment. For example, one CenterWell RN wrote: “The benefits are amazing…CenterWell takes care of their employees”. Several reviews note flexible scheduling (e.g. weekdays only) and supportive teams. Challenges vary by location (as noted on Indeed reviews), but overall CenterWell promotes career growth (tuition reimbursement, leadership paths) and has 24/7 support for staff concerns CenterWell Home Health Services.

Q: How do I get started with CenterWell Home Health care?
A: First, talk to your doctor to get a home health order if you need it. Then, contact CenterWell by phone or online. You can call their nurse line (833-453-1107) for a quick assessment anytime. They can also connect you to an intake coordinator. If appropriate, a nurse will visit your home to evaluate needs and start a personalized care plan. Alternatively, you can download CenterWell’s free Home Health Planning Guide (on their site) to learn more and see if home health is right for you. The guide and nurses will explain how Medicare coverage works and what to expect CenterWell Home Health Services.

Q: Are CenterWell Home Health services covered by private insurance or Medicare Advantage?
A: Yes. Besides Original Medicare, most Medicare Advantage and private plans cover home health (though details vary). The CenterWell site explicitly says “Medicaid, Medicare Advantage plans and private insurances also pay for home health”. You would simply need to meet the plan’s criteria. The intake nurse can verify your specific benefits and inform you of any copays or limits CenterWell Home Health Services.

Conclusion

CenterWell Home Health Services & Careers represents a major home healthcare brand committed to both patient care and employee success. For patients, CenterWell brings skilled nursing and therapy into the home – an ideal solution for chronic conditions or post-hospital recovery. If you or a loved one could benefit from at-home nursing, physical therapy, occupational therapy, or social work services, CenterWell makes it easy to find care. Their doctors’ orders, 24/7 nurse lines, and helpful online tools (like the “Find care near you” portal) ensure you can quickly connect to services. In most cases, Original Medicare will cover 100% of your home health costs, and CenterWell assists with insurance billing to minimize any out-of-pocket expense.

For healthcare professionals, CenterWell Home Health Careers offers a supportive and mission-driven work environment. The organization is hiring nurses, therapists, social workers, aides and more across the country. CenterWell emphasizes education and career growth (even offering an RN-to-BSN program), along with strong benefits from day one. Employee feedback highlights “great pay” and “amazing benefits”, confirming that many staff feel valued CenterWell Home Health Services.

If you’re interested in personalized patient care or a meaningful healthcare career, CenterWell Home Health is worth exploring. Check their official website or call 833-453-1107 (available 24/7) to learn more. We hope this guide has answered your questions on CenterWell Home Health Services & Careers, but please let us know if you have more. Feel free to comment below or share this article on social media CenterWell Home Health Services.

Charting a healthy future together – at home and at work.

CenterWell Home Health nurse visiting and assisting a senior patient in her home.